PR Do-over?
March 16, 2011
E. Bruce Harrison is a wise friend who has written two books on the subject of environmental public relations.
So when he describes an oil industry executive's speech as "a masterpiece," I have to listen.
And when the executive in question is BP's CEO Bob Dudley (in photo above), my antenna really go up.
Well, that's exactly what Harrison did in a recent blog posting. I checked out the speech, and you can too right here. What impressed Harrison can be summarized in three short phrases -- “BP is sorry. BP gets it. BP is changing.”
That's easy to say, but Dudley's speech delivers the message in a credible way.You can read Harrison's analysis here.
You seldom get do-overs in PR. If the New York Times' coverage of his speech is any indication, BP may have that rare opportunity.
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